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Friday, December 26, 2008

The Massive Fail Of iPhone MMS

This is honestly just embarrassing, Apple and AT&T:



If someone tries to send your iPhone an MMS message, you can't actually get it. Instead, you get a stupid text message with a link to a AT&T website that uses a special id code AND password. AT&T is not smart enough to embed any of that information into the URL, and the iPhone doesn't support cut and paste - which means the link is pretty much useless.

However, even if you have computer handy, apparently you - as I did- can just get the above message and no picture whatsoever. The ID and password are correct, because if they aren't you get a different error message. AT&T is just incapable of displaying the image even in this hobbled, half-assed manner.

For a device which prides itself on user friendliness, this is about as user unfriendly as you can get. My old Windows smartphone handled this stuff like a champ. I've complained about this before, but this is the first time I've had both the phone and the website fail me.

3 comments:

sterno said...

Yes, this is a horrible implementation. I mean if they didn't want to support MMS for some odd reason, okay fine. But when I get an MMS message I have to just ignore it til I get home or find something to write on because I'm not capable of memorizing the username and password.

Drew said...

Totally agree with you. The current MMS implementation of MMS is shameful, and often does not work at all. Apple needs to fix this. I make the case here: http://blog.mcmanus-family.com/2008/09/the-case-for-mms-on-the-iphone.html

Kevin said...

The website fails you if you try to look at the picture within a certain amount of time. It's pretty stupid, yes, and so it has even furthered delayed my joining of the new generation of media sharing.