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Monday, June 30, 2008

Netflix Backs Down, Keeps Profiles

Just arrived in the inbox:

You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.

We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.

-Your friends at Netflix


Netflix


Perhaps we aren't the only ones twisting this feature into a handy organization tool.

4 comments:

Charlotte said...

Congrats on your win over the corporate giant! Way to be!

Josh said...

I love productive complaining. I don't know if I'll ever have that complain free world ...

Thomas said...

You're not the only ones NOW. I didn't even know they had such a thing, but your description sounded awfully handy...

Josh said...

It seriously could have been a deal breaker for us. We hate reshuffling the queue and what we want to watch varies from week to week.