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Monday, December 05, 2005

Xbox 360 Lawsuit

Console owners reported that some systems had crashed during regular use, as well as during online gameplay using the Xbox Live service. Problems included screens going black and the appearance of a variety of error messages.

At the time, a Microsoft spokeswoman told Reuters: "We have received a few isolated reports of consoles not working as expected."

She declined to say how many reports Microsoft had received and said that calls reporting the issue to the company represented a "very, very small fraction" of units sold.

The lawsuit, filed on Friday in federal court in Illinois, seeks unspecified damages and litigation-related expenses, as well as the replacement or recall of Xbox 360 game consoles.
-- Man sues Microsoft over alleged Xbox 360 glitch

Wait. Uh. huh, um. What?

OK, if I had waited on the frozen tundra for sixteen hours in order to get my Xbox 360 and all it did was overheat and crash ... I'd be pissed. I'd also completely expect it to be replaced under warranty. If that was refused for some reason, I might ... might call a lawyer if I had gotten one of these monster $1,000 bundles. OK, then I definately would.

So far, though, there isn't any indication that this is a widespread or common design flaw. The news report doesn't comment on whether the man tried to return the console for a replacement first. I guess if there really is such a flaw, then this makes some sense ... but if that design flaw is just an overactive power supply which needs better ventilation ...

There are just so many ways this seems frivolous to me or at least wildly premature.

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